General FAQs

Botanically, hemp and marijuana are very similar. Both are derived from the same cannabis plant (cannabis sativa) but are differentiated by their chemical compositions and differing cultivation practices.

Marijuana is a variety of the cannabis plant that is cultivated to produce a high amount of delta-9-tetrahydrocannabinol (“THC”) content, more than 0.3% THC. THC is responsible for its intoxicating effects, a “high” feeling. Marijuana is a federally illegal controlled substance. Some states have opted to legalize Marijuana for medicinal purposes and/or recreational purposes.

Hemp is a different variety of the cannabis plant, and is cultivated for a high amount of CBD, short for Cannabidiol, with 0.3% or less THC. CBD is non-intoxicating and does not produce a “high” feeling.

Hemp-derived CBD is desirable for those interested in taking advantage of the promoting healing properties of CBD, but do not want to experience a “high” or any other intoxication effects that THC produces.

CBD stands for Cannabidiol. CBD is one isolated cannabinoid of over 100 cannabinoids naturally existing in the cannabis plant. CBD oil derived from hemp is extracted from the flowers, leaves and stalk of the hemp plant. CBD is a non-intoxicating cannabinoid that has the ability to influence the body’s cannabinoid receptors that are part of the body’s Endocannabinoid System (“eCS”) to promote healing of various symptoms and to promote homeostasis of the eCS.

Cannabinoids are naturally occurring compounds that interact with specific cannabinoid receptors on the surface of the body’s cells.

All vertebrates, such as mammals and birds, also produce cannabinoids commonly referred to as endogenous cannabinoids or endocannabinoids. For example, 2-AG, short for 2-Arachidonoylglycerol, is a naturally occurring cannabinoid produced by the body and is commonly found in a mother’s breast milk. 2-AG appears to play an important role in the regulation of appetite, immune system functions and pain management.

One of the most beneficial aspects of the cannabis plant is that it also produces cannabinoids, referred to as phytocannabinoids.  These cannabinoids exert their effects, in part, by mimicking the behaviors of endocannabinoids that are naturally produced in the body.

Discovered by scientists in 1992, the Endocannabinoid System (“eCS”) is a complex cell-signaling system in the body of all vertebrate animals and contains cannabinoid receptors that interact with cannabinoids, like CBD. A human’s eCS affects many regions of the body, including immune health and inflammatory responses, the central nervous system, stress and emotional regulation, appetite and metabolism, bone health, skin health, fertility, respiratory health, and sleep and circadian rhythm.

While experts continue to research CBD, other cannabinoids, and the eCS, some research suggests or supports CBD as playing a significant role in regulating various bodily systems that impact sleep, pain, inflammation, memory and mood. Basically, the eCS helps control the regulation of balance across all major body systems, ensuring that all systems work in harmony with one another.

Cannabinoids have been shown to support the proper functioning of the eCS, pulling natural body systems out of imbalance and stress responses.

If the body is out of balance or stressed by internal or external factors, such as environmental toxins, the body’s endocannabinoid system monitors and assists in regulating the body to keep a constant internal environment. Homeostasis refers to the process of finding that perfect balance, stability, or equilibrium within a cell or the body. Keeping a stable internal environment requires constant adjustments as conditions change inside and outside the cell. As internal and external environments of a cell are constantly changing, adjustments must be made continuously to stay at or near the normal level. Because of this, homeostasis can be thought of as a dynamic equilibrium, rather than a constant, unchanging state. https://opencurriculum.org/5385/homeostasis-and-regulation-in-the-human-body/

Full spectrum Hemp Extract is a CBD oil containing a high amount of CBD plus all other naturally existing cannabinoids including 0.3% or less THC in the hemp plant. Full spectrum also contains certain types of terpenes, flavonoids, vitamins, minerals and plant proteins also naturally existing in the hemp plant. All of these compounds work together in synergy to multiply the potential therapeutic and health benefits, creating what is commonly referred to as the “Entourage Effect”.

Broad Spectrum is basically a Full Spectrum formula minus any amount of THC whatsoever.  A Broad Spectrum product is typically advertised as “THC Free” or “0.00% THC.”

Isolate is the purest form of a compound and is created by extracting that compound from its original environment and other compounds. A CBD Isolate is formulated by removing all other cannabinoids and molecules except CBD from the hemp extract.  All that remains is a white powder that is at least 99% pure CBD. CBD Isolate is perfect for those who are seeking a higher amount of CBD, without any trace amounts of THC whatsoever or any other cannabinoids in the product.

For more information, check out our blog post on the difference between the three.

Full Spectrum and Broad Spectrum hemp-derived cannabinoid oils contain either detectable or non-detectable amounts of various cannabinoids, terpenes, flavonoids, vitamins, minerals and plant proteins and other beneficial compounds.

Each individual compound has a unique effect on the human body.

When each of the compounds work together in synergy, they multiply the beneficial therapeutic effects of each other, creating what is commonly referred to as the “Entourage Effect.”

Not at all. Hemp Seed Oil is extracted solely from hemp seeds and does not contain any of the cannabinoids, terpenes, or flavonoids contained in Hemp CBD Oil.

Yes, federally and in most states.

Hemp-derived CBD became federally legal after the passage of the 2018 Farm Bill and includes hemp-derived CBD containing 0.3% or less THC.

On a State level, it depends on the state.  In Florida, the answer is Yes.  While many states have legalized hemp-derived CBD products, there remains a handful of states that either prohibit the sale and distribution of hemp-derived CBD products or limit the type of product that may be sold within their states.  As of June 2020, anti-hemp CBD states include Idaho, Mississippi, Nebraska and North Dakota.

The state laws continue to rapidly change. We continue to monitor them for any changes and do place restrictions on the sale of any products that we know or discover are prohibited for sale by the state in which you reside.

Due to the rapid changing laws, deepCBDs may not have the opportunity to catch an order prior to updating our systems. In the event your order is inadvertently accepted by us under this circumstance, there may be a chance your package is seized by your state’s local authorities and not delivered to you for which deepCBDs will not be liable. Nevertheless, if this should happen to occur to you, please notify us at [email protected] and provide as much detail as possible to help us investigate and determine what happened and why.

If you don’t know the status of your state’s hemp laws, we recommend you inquire with your state’s health department, your physician, or other credible resource to ensure that you may lawfully purchase and receive your purchased hemp extract product from us.

Product FAQs

Our products are formulated with rich Phytocannabinoid Hemp Oil sourced from Farm Bill Complaint hemp farms located in the United States.

Our method of extraction is carbon dioxide (CO2).

CO2 is a non-toxic, environmentally-friendly method to create potent concentrates saturated with cannabinoids, and, depending on the formulation, terpenes.

We use this method to provide a solvent free and pure extract, and because CO2 extraction is the leading technology and gold standard for creating premium quality hemp extract CBD oil.

You bet. Our products are submitted to an accredited third-party laboratory for rigorous testing to ensure the highest quality, safety and purity.

We provide easy access to all testing results. Simply scan the QR code displayed on your product’s label. You’ll directed to our Certificate of Analysis  page where your product’s test results will be posted. Using the batch number located on your product, scan down the list, select your product, and then match the batch number on your product to the batch number listed by the COA on that page.

If you cannot locate the COA for your product, please notify us by email at [email protected] and include your batch number, and we’ll promptly look into it and make it available.

COA stands for Certificate of Analysis.

A COA is a lab report that shows the type of testing performed on a hemp-derived CBD product and the result of each test performed.

If you’re not familiar with a COA, reviewing the lab test results might seem overwhelming. To help walk you though it, we’ve created an interactive guide of a sample COA for a sample batch of deepCBDs FRESH 3500mg tincture that you can view here.

If you have any questions about the lab report for your deepCBDs product, don’t hesitate to contact us at [email protected], or by calling us at 1-833-244-3337, Monday – Friday 9AM EST – 5PM EST.

CBD is not tested on a drug test because it does not produce any intoxicating effects.  Drug tests typically target THC.

When a product contains trace amounts of THC, like a CBD Full Spectrum formulation, daily use can build up the THC in the liver, and eventually into the bloodstream, that might just be enough to return a positive test result for THC.

Whether this can happen to you is a question deepCBDs cannot answer because no two people are alike. It varies by person due to various factors such as, for example, the frequency of use, the amount stored in your body’s fat cells, and your body’s metabolism.

If you are subject to drug testing by, for example, your employer, your employer might have a Drug-Free Workplace Policy. Check to see what it says, or consult with Human Resources about using a hemp-derived CBD product containing trace amounts of THC.

As a result of such human variances, deepCBDs simply cannot and does not guarantee that using any one of our Full Spectrum Hemp Extract CBD products (all containing 0.3% or less THC) will not cause you to fail a drug test.

If you desire to avoid THC altogether, the ideal formulation is a CBD Isolate.

We are not physicians and do not provide any medical opinions or medical advice. CBD can interact with certain medications such as, for example, blood thinners and certain antibiotics.

If you’re taking prescription medications, it’s in your best interest to first consult with your physician about possible interactions or other complications from adding a hemp-derived CBD product to your self care routine.

We are not veterinarians and do not provide any medical opinions or medical advice. CBD can interact with certain medications.

If your dog or cat is taking prescription medications, you should first consult with your veterinarian about possible interactions or other complications by adding a hemp-derived CBD product to your loved pet’s daily regimen.

When it comes to ingestible Hemp CBD products, the ideal product for you depends on the reason for which you wish to use it, your lifestyle, your health status, and your preferred method of delivery (i.e., an ingestible product versus a topical product).

If you’re seeking a formulation that contains a high amount of CBD with smaller amounts of other cannabinoids including 0.3% or less THC, our line of Full Spectrum Hemp Extract CBD products is an ideal choice.

If you prefer a CBD only formulation, we offer a line of CBD Isolate products as well.

Do keep in mind that no two people are the same. A CBD Full Spectrum formulation might work for one person but not for another. The same goes for a CBD Isolate. As such, choosing the right product for you might mean trying different formulations to learn which one works best for you.

Order FAQs

We offer FREE STANDARD SHIPPING on all orders $75 or more (excluding any applicable taxes) within the United States. For details about shipping, including shipping terms and conditions, review our Shipping Policy available here.

Once your order is processed and placed for delivery, you’ll receive an email notifying you of the shipment (“Shipment Notice”) that includes a tracking number and a link to the selected carrier site (in most cases, USPS). To track the order, click on the tracking number provided in the email. Or, you can visit the carrier’s website and enter the tracking number where indicated to view the progress of the shipment.

If you do not receive an email, please check your SPAM/junk folder to see if it was delivered to that folder.

If you do not receive an email, please contact Customer Support at [email protected] for assistance.

Once an order has been placed, we cannot cancel it. You may request a return via our Return Process described in our Return & Refund Policy available here.

We accept returns, refunds and exchanges per the terms and conditions set out in our Return & Refund Policy available here.

For questions or assistance, you may contact Customer Support:

  1. Via our Contact Us page;
  2. By direct email at [email protected]; or
  3. By calling our toll free number 1-833-244-3337 ext. 1 during our normal business hours, Monday – Friday 9:00AM – 5:00 PM EST/EDT.

Contact Us

If you have any questions about our products or services that was not answered in the FAQ’s, please reach out to us using the form on the contact page.